Information Technology

Account Access

Updated 3 weeks ago

Account requests, account extensions, and account removal

Artificial Intelligence

Updated 2 weeks ago

Using artificial intelligence at Bigelow

DNS

Updated 2 years ago

Normally you will not need to change your DNS settings, but if Bigelow IT has asked you to, here are some instructions.

Data Storage and Computer Backups

Updated 3 weeks ago

Overview of data storage and computer backup best practices

Google Drive

Updated 2 years ago

Google Drive is an online file storage platform. Google Drive is separate from Google Docs , although they work together nicely. You can store any kind of file in Google Drive, including native Word…

HPCC and Storage Proposal Information

Updated 5 months ago

HPCC & Storage. Bigelow Laboratory’s high performance computing cluster (HPCC) has a combined 640 CPU cores (1280 threads) and over 6TB of memory. The HPCC provides Bigelow scientists with the resour…

Laptop Recommendations

Updated 2 years ago

Bigelow provides the option between Mac or Windows when purchasing a new computer. Below highlights the two general purpose laptops that we currently recommend to employees. Please reach out for our…

Loaner Hardware

Updated 2 years ago

Bigelow IT has several resources available for loan, including computers, projectors, and adapters.

Migrating data from Storage to Google Drive

Updated 4 years ago

Move your files from Bigelow's on-premise storage system to Google Drive

Passwords

Updated 1 year ago

Change Bigelow domain and email passwords, password requirements and ideas for strong passwords.

Phones

Updated 2 years ago

Configure voicemail and reset your desk phone

Restoring Files

Updated 2 years ago

Windows. Please submit a ticket to IT at help.bigelow.org to make previous versions visible by providing the path to the file. Navigate to the folder that the file is or was located in. Right click o…

Storage

Updated 1 year ago

Windows. Quick connect. Open File Explorer (Windows Key + E). In the address bar, at the top of the window, type: \\storage.bigelow.org. Click on a storage share. Map a storage share. Open File Explo…

VPN

Updated 8 months ago

You only need to use the VPN to access internal resources such as file storage (non-Google Drive), Charlie, and other on-site systems. OpenVPN allows employees to securely and remotely access resourc…

Vendor Access

Updated 1 year ago

Vendor access to Bigelow's internal network

Website Request

Updated 2 years ago

Website change requirements

WiFi

Updated 3 weeks ago

Connect to the Bigelow Staff WiFi network

Zeiss Digital Classroom

Updated 2 years ago

Connect the iPad to the microscopes. Turn on iPad. Launch Zeiss app. In the bottom left corner it should saw WLAN: Carl_Zeiss. If not: Press the home button. Open settings. Click on WiFi. Click on th…

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