Information Technology
Account Access
Account requests, account extensions, and account removal
DNS
Normally you will not need to change your DNS settings, but if Bigelow IT has asked you to, here are some instructions.
Data Storage and Computer Backups
Overview of data storage and computer backup best practices
Desk Phones
Configure voicemail and reset your desk phone
Filling PDFs
Fill non-fillable PDFs using various PDF applications.
Google Drive
Google Drive is an online file storage platform. Google Drive is separate from Google Docs , although they work together nicely. You can store any kind of file in Google Drive, including native Word…
HPCC and Storage Proposal Information
High-Performance Computing & Data Storage. Bigelow Laboratory's High Performance Computing Cluster (HPCC) gives our scientists the computational power to process and analyze large, complex datasets.…
Laptop Recommendations
Bigelow provides the option between Mac or Windows when purchasing a new computer. Below highlights the two general purpose laptops that we currently recommend to employees. Please reach out for our…
Migrating data from Storage to Google Drive
Move your files from Bigelow's on-premise storage system to Google Drive
Passwords
Change Bigelow domain and email passwords, password requirements and ideas for strong passwords.
Restoring Files
Windows. Please submit a ticket to IT at help.bigelow.org to make previous versions visible by providing the path to the file. Navigate to the folder that the file is or was located in. Right click o…
Status
System Status Bigelow Internet Operational Staff VPN Operational Google Operational NetApp Storage Operational Printing Operational Active Directory/DNS Operational HPCC (Charlie) Operational Zoom Op…
Storage
Connect to internal storage system
VPN
Bigelow VPN Overview. Employees can use the VPN to securely and remotely access resources on our internal network (e.g. storage, HPCC, and lab instruments). Your public internet traffic is not routed…
Vendor Access
Vendor access to Bigelow's internal network
Website Request
Website change requirements
WiFi
Connect to the Bigelow Staff WiFi network
Zeiss Digital Classroom
Connect the iPad to the microscopes. Turn on iPad. Launch Zeiss app. In the bottom left corner it should saw WLAN: Carl_Zeiss. If not: Press the home button. Open settings. Click on WiFi. Click on th…