Install Falcon Antivirus

Windows Installer

  1. Download the falcon_windows.zip file found in Google Shared drives > Resources > IT > Software > Anti-Virus Windows
  2. Right click on the zip file and select Extract All... to unzip the folder
  3. Open the folder and run WindowsSensor.exe
  4. Enter in the Customer ID with checksum found in FalconCustomerID.txt and accept the license agreement and privacy notice. Leave the Installation token field blank.
  1. Click INSTALL
  2. Click CLOSE once the installer has completed

macOS Installer

  1. Download the Falcon macOS.zip file found in Google Shared drives > Resources > IT > Software > Anti-Virus MacOS
  2. Double click on the zip file to uncompress the folder
  3. Open the folder and run FalconSensorMacOS.pkg
  4. Continue through the setup and install
    If you get an error saying "The installation failed", it means that you already have Falcon installed on your computer. Put in a Helpdesk ticket for resolution.
  5. Open the file FalconCustomerID.txt and copy the contents of the file.
  6. Paste the contents of the file in the "Customer ID with checksum" field. Leave the Installation token field blank.
  7. Click "Setup"
  8. Click "Allow"
  9. Select Allow for System software from application "Falcon" was blocked from loading.
  10. Click Setup.
  11. Click Open System Settings
  12. Select Allow for System software from application "Falcon" was blocked from loading.
  13. When prompted, enter your password and click Modify Settings
  14. Click Continue
  15. Click "System Settings"
  16. Select "Privacy & Security - Full Disk Access"
  17. Turn on Full Disk Access for Falcon Sensor
  18. Setup is complete when the sensor is Registered, Operational, and Cloud Connected
  19. The software is now installed, you can close all windows related to the installation

Still need help? Submit a ticket.

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