Restoring Files

Windows

Please submit a ticket to IT at help.bigelow.org to make previous versions visible by providing the path to the file.
  1. Navigate to the folder that the file is or was located in
  2. Right click on the folder and select “Properties”
  3. Then click on the “Previous versions” tab
  4. Find the listing with the closest copy you'd like to restore from, right click and select “Copy”
  5. You can then paste the file wherever the user would like to access the restored file from

Mac

Please submit a ticket to IT at help.bigelow.org that provides the path to the file and the date of the backup you need recovered. IT will be able to recover the file(s) from a Windows machine.

Still need help? Submit a ticket.

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