General
Best Practices
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Helpdesk Request Form
Lab Closure Procedure
Links
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Resource Map
Shipping (FedEx)
Shipping (International)
Suggestion Box
Support Article Guidelines
Welcome
Information Technology
Email & Calendar
Add Calendars to iPhone
Confidential emails
Create a Shared Calendar
Create an Email Group
Email Filters & Rules
Email Groups
Email Headers
Email Signatures
Google 2-Step Verification
Google Calendar Overview
Phishing
Schedule emails
Staff Minus One Emails
Using Outlook with Gmail
Using Yubico Security Keys with your Google account
Print & Fax
Software
1Password
Adobe Acrobat DC
Adobe Creative Cloud
ArcGIS
Colby VPN
Combine PDFs in Adobe Acrobat
Excel Trust Settings
Install Falcon Antivirus
Microsoft Office
Microsoft Office Runtime Error Fix
Mosyle Mac Enrollment
Raiser's Edge
Slack
Software Resources
Uninstall OpenVPN
Windows 10 - Restore from backup
Updates
2020 December - email name spoofing
2020 October - COVID resources
2021 December - WiFi
2021 January - Zoom recording + private chat
2021 March - NetSuite Google authentication
2021 March - VPN Upgrade
2023 - Zoom Updates
2024 May - VPN SSO
DNS
DNS Change
Data Storage and Computer Backups
Google Drive
HPCC and Storage Proposal Information
Laptop Recommendations
Loaner Hardware
Migrating data from Storage to Google Drive
Passwords
Phones
Restoring Files
Storage
VPN
VPN Migration
Vendor Access
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WiFi
Zeiss Digital Classroom
HR & Payroll
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Bigelow R/V Billing Form
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R/V Clarice Reservation Center
Finance
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Policies & Procedures
Advancement Entry of Donations and Pledges
Corporate Traveler / Melon
Gas and Cryo-Supply Ordering Process and Form Link
Purchasing Flowchart - for staff reference
Purchasing Policy
Vendors Exempt from Purchase Orders
Proposals
Purchase & Expense
Bill/Invoice Approval
Creating a Bill to be Paid
Equipment Capitalization Help
Expense Report
Expense Report (example)
Non-Employee Reimbursement
Purchase Order
Purchase Order (example)
Purchase Order (supplemental)
Recurring Purchase Order (SRS)
Amazon.com
Approval Reminders
Business Office Orientation
Capital One - Corporate Credit Card
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Dashboard (SRS)
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Revenue Flow Chart
Workshop, Training Projects, and Participant Support Help
Computing
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ANI Calculation
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Jupyter notebook
Prokka
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dada2
sag-mg-recruit
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- Website Request
Website Request
Website change requests
Submit requests at help.bigelow.org subject: "website edit". Please make sure that you are as descriptive as possible when submitting changes.
There is a Word document template to assist in communicating changes. There is a completed template here to use as an example.
What to include in a request
- URL of the page you want to edit
- Attach documents, including your updated CV, in PDF format
- Attach images in PNG format or include them in the word document (highest resolution possible)
- For multiple images, specify the order that they should appear on the page
- If you do not include the image in the word document, please use the following format to communicate the image position in the text:
[IMAGE: phytoplankton.png ALIGN: left] - Images can not have a hight or width greater 1500px
Other notes:
- Title changes must come from HR or your supervisor
Profile pages
Subpages and links
There are several sections and pages available in the employee profile. Bio, research, and publications are tabs within this profile page. CV links to the PDF of your CV. The dark-colored lab page and service links go to other pages within the Bigelow site.
Examples of bio, research, and publication pages:
Sidebar options
The default sidebars include the most recent news articles and a newsletter subscription form.
There is also an optional Twitter sidebar available for those who are active on the platform. If you want to use this option, please submit your Twitter handle with your request to help.bigelow.org.
Lab pages
Lab pages are available to showcase your latest research projects. These pages are more flexible than profile pages and can range from a single webpage to multiple webpages linked by a sidebar navigation menu.
Please keep the ongoing maintenance responsibilities in mind when deciding on the type of content you want to share and the number of pages you want to create.
- Lab pages can contain text, images, and embedded YouTube videos.
- If you want to have multiple pages for your lab, we will create a sidebar menu to navigate them. An "overview" page always serves a lab's landing page.
- Lab staff (including SRSs, postdocs, and research staff) will be automatically displayed in a sidebar.