2021 March - VPN Upgrade

Updated

We are upgrading our VPN server to the latest version. The new version boasts improved speed and security. You will need to uninstall and reinstall your OpenVPN client before next Tuesday, March 16th when our old license expires. Please change to the new VPN server at your earliest convenience so that we can work out any problems before the cutover date.

What's new?

  • The new VPN uses Google (Bigelow email) for authentication instead of Active Directory. If your computer password and email passwords are different, make sure to use your email password for the new VPN.
  • You will need to set up multi factor authentication using the Google Authenticator phone app or 1Password. 
  • We now use split tunneling which means that your non-Bigelow web traffic will not go through the VPN. 
  • The VPN website has changed to openvpn.bigelow.org (from vpn.bigelow.org).

Instructions

Installation instructions are at: support.bigelow.org/vpn. Please submit a ticket at help.bigelow.org if you need assistance setting it up.

Still need help? Submit a ticket.

How did we do?

2021 March - NetSuite Google authentication

2023 - Zoom Updates

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