Yubico Security Keys

copied! support.bigelow.org/securitykey

Updated

Bigelow uses phish-proof physical security keys (YubiKeys) to secure Google accounts. Security keys replace one-time SMS or Google Authenticator codes.

Sign into Google with a Security Key

Use these instructions when logging into Google or Google-SSO enabled apps, such as NetSuite, VPN, and KnowBe4.

  1. Enter your username and password, as usual
  2. Computers: when prompted, plug the key into your computer and touch the gold circle on your key to activate

    Phones: when prompted, hold the YubiKey near the top of your phone to activate

Lost or Stolen Security Keys

If you loose your security key or it is stolen, please contact helpdesk immediately. Your old key will be deactivated and you will be issued a replacement.

Still need help? Submit a ticket.

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