Zoom Room: Forum and Classrooms

copied! support.bigelow.org/forum

Updated

Room Information

Combine/Separate

The Forum and Classrooms can be used in three states. Room state is automatically set based on whether the room partitions are open or closed.

All combined

Classrooms Combined

All Separate

Microphones

All microphones work with Forum

Classroom microphones all work together

Forum microphones work with Forum

Microphones only work with their individual rooms

Speakers

All speakers work with Forum

Classroom speakers work together

Forum speakers work with Forum

Speakers only work with their individual rooms

Cameras

Forum cameras are used

Classrooms: D105 (right classroom) is active

Forum cameras work with Forum

Cameras only work with their individual rooms

Display

Forum display is used

Classroom displays are disabled

Classroom displays are mirrored

Forum display work with Forum

Displays only work with their individual rooms

Room Features

Forum

Classrooms (each)

Microphones

2 Handheld

1 Lavalier

1 CatchBox

4 Tabletop

1 Handheld

1 Lavalier

1 CatchBox

Ceiling microphone array (automatically active in Zoom meeting)

Speakers

Front speakers

Ceiling speakers & subwoofers

Assisted listening system

In-ceiling speaker array

Assisted listening system

Cameras

Front-facing and rear-facing PTZ cameras

Front-facing and rear-facing PTZ cameras

Display

220" (9' x 16') 4K LED video wall

98" 4K touchscreen display

Using the Zoom Room

General instructions for using Zoom Rooms

Microphones

Microphones are stored in the AV room outside of the Forum (push the door to open; microphones are on the left when you walk in).

Please plug the microphones back into the charging stations when you are finished.

Adjust Microphone Volumes
If the room controls tab is frozen or not working, press the small refresh icon in the top-right corner and press refresh.
  1. Locate the Microphone Controller on the wall to the left as you enter the AV room
  2. Open the Room Controls tab (from the left vertical tab bar)
    If you're in a meeting, click on the remote control icon in the top-left corner of the screen (next to the green shield)
  3. Open the Audio tab
  4. There is a control for each microphone.
    Level 0 is the suggested default. Use the up and down buttons to control the microphones.
    Please turn the microphones off instead of using the mute button whenever possible.
    If the volume of an individual microphone or the content level output is too high, it can cause audio feedback (loud noise). If that occurs, please turn down the microphone and/or content level.

Troubleshooting

Problem

Solution

The TV didn't start when I started my meeting

Follow the "Turn On/Off Display" instructions.

Can't hear remote participants

From the Zoom Room Controller, use the volume bar in the bottom-right corner to adjust the participant volume.

Can't hear the microphones in-person

Follow the "Adjust Microphone Volumes" instructions above and use the "Content Level" to adjust the output volume for all microphones.

If it is still not working, click the small refresh button in the top-right corner of the room control screen, click refresh and try again.


Still need help? Submit a ticket.

Zoom Room: Conference Rooms

Zoom Room: Sage Meeting Room

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