Zoom provides built-in automatic closed captions for meetings, including pro accounts.
Enable subtitles for a meeting
Start or join a Zoom meeting
Click the Live Transcript (CC) icon in the Zoom meeting's bottom toolbarIf you do not see the Live Transcript icon, click the More (...) icon and then "Live Transcript"
Under Live Transcription, click "Enable"
If you do not see the Live Transcription section, please contact helpdesk and provide the Meeting ID
Show subtitles during a meeting
Click the Live Transcript button
Click "Show Subtitles"
Get a full text transcript of your meeting
Click the Live Transcript button
Choose "View Full Transcript" from the dropdown menu
Leave the Transcript window open for the duration of the meeting. Anything said before the window is opened, or after it is closed will not be transcribed, even if you have closed captioning turned on.
You may click the "Save Transcript" button when you are done, or wait until your video has been processed. At that time, a recorded video, an audio only version of the meeting, and a transcript will be available for download.
If you do not see the Live Transcription section, please contact helpdesk and provide the Meeting ID