Voicemail greeting

  1. Dial *97#
  2. Press 0
  3. Press 1 to record your greeting
  4. Press # when finished recording
  5. Options:
    1. Press 1 to accept your greeting
    2. Press 2 to listen to your recorded greeting
    3. Press 3 to re-record your greeting

Voicemail notification email

The phone system FreePBX will send an email directly to the receiver after the caller has left a message. Appended to this email is a .wav file containing the voicemail recording. The image below shows an example of a New Voicemail email sent from

Reset phone

  1. Press Menu on the phone
  2. Press the down arrow key to get to Settings and then press the check mark key on the phone
  3. Scroll down to Advanced and press the checkmark key
  4. Password: 222222
  5. Press Enter
  6. Admin settings and press the checkmark key 
  7. Go down to reset to Defaults and press the checkmark key
  8. Go down to Reset to Factory and press the checkmark key
  9. Press Yes (it will hang for a minute before restarting.. this is normal)

Feature codes

The following is a list of codes you can dial on your desk phone to activate/deactivate different features. To use, dial the code for the appropriate feature and then follow the voice prompts (if any):

  • *30 - Blacklist a number
  • *32 - Blacklist the last caller
  • *31 - Remove a number from the blacklist
  • *73 - Call Forward All Deactivate
  • *52 - Call Forward No Answer/Unavailable Activate
  • *78 - DND (Do Not Disturb) Activate
  • *79 - DND Deactivate
  • *76 - DND Toggle
  • *75 - Set user speed dial
  • *0 - Speeddial prefix

Still need help? Submit a ticket.

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